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Hurricane Season is Upon Us!

Is your home and office prepared for Hurricane Season?

Hurricane season is upon us in the United States. As of June 12th, Hurricane Bud is already the second named storm of the season. Bud is expected to make landfall near the Baja Peninsula of Mexico this coming Thursday through the weekend. Hurricane Aletta, the first named storm of 2018, grew to a category four storm and consisted of sustained winds in excess of 140 miles per hour. This is occurring little more than eight months after Hurricane Harvey and Hurricane Maria, category four and category five storms respectively, made landfall over Houston and Puerto Rico. Forcing many to go without power for weeks and months.

These Hurricanes should be a cautionary tale that if you live in an area that has a risk of hurricanes now is the time to plan for how you will deal with these storms when they come your way. In most places, it is a matter of when and not if you are going to deal with a hurricane. Here are seven ways to prepare your home and small business for hurricane season.

Create a communication plan

Communication is difficult in the technological age. It is even more difficult when a natural disaster occurs. For this reason, it is extremely important to have a plan in place for how your are going to get a message to the few people who are most important. On a day to day basis, we may not realize how much we depend upon our mobile devices, but the second those devices are taken away we all realize how important they are to our ever connected world. Having a plan in place for when they do not work and practicing it from time to time will help your family and small business prepare for a hurricane or other natural disaster.

Restock your emergency preparedness kit

First and foremost, your house and your business should have an emergency preparedness kit. What it has in it may depend upon where you live and what special needs the people who need to use it may have. If someone in your family or at your business are diabetic, there should be some supplies related to these health issues. If you have a young child or an elderly member of your family, you need to prepare for their special needs. Regardless of the circumstances your business and family face, there should be a place where you have some supplies for when a hurricane occurs.

Check insurance coverage

Most Hurricane insurance policies have a time period before they kick in. Most are at least 30 days in length, meaning if you are purchasing coverage now you may be late for a hurricane occurring in late June or early July. If you already have coverage in place it is a good idea to dust off that policy and see what may or may not be covered. Partnering with an experienced independent insurance can help you determine what coverage you have and if there is additional coverage you may benefit from.

Consider flood insurance

In many cases flood insurance is necessary in addition to hurricane coverage. Each policy has limitations to what is and what is not covered. In most cases, flooding that occurs after a hurricane has occurred is not covered unless you have a separate flood insurance policy. Most small businesses can eliminate this gap in coverage by purchasing a business owner’s package. In a state where natural disasters are common, this should be a standard part of most comprehensive packages.

Make copies of important documents

There are many documents that are extremely important after a natural disaster occurs. These documents may include passports, birth certificate, social security card, the title to your car or house, bank account records, copies of your insurance policies, and the phone numbers related to any of these documents.

Back up your electronics

If you own a small business, it is crucially important for you to back up all data that may be important. Depending upon the industry you operate in this may be a small amount of data or it may be an enormous amount. No matter how large or small, it is essential to have a place where this data is safe. Backing up your electronics at your home is equally important. There are more than likely numerous important bits of information saved on all of the devices in your house. Not to mention the many many pictures we share to all of our devices. Without a plan in place, these will all be lost after a natural disaster.

Review Your Supply Chain

If you have ever lived through a natural disaster like a hurricane you more than likely know that the world keeps on moving no matter how bad the situation is in your area. If you own or operate a small business that does business regionally or nationally, it is important to have a plan in place for how to keep the business churning throughout a natural disaster. Customers are still going to expect on time delivery of the goods and services you have contracted in advance. Thinking about these situations in advance can be the difference between a hurricane being a small slow down in business and a situation that your business never recovers from.

Can Natural Disasters hurt your small business?

Here are 5 Natural Disasters that can wreak havoc on your Small Business.

With the presence of hurricane season upon us and the two examples we have in Hurricanes Harvey and Irma, now is a good time to have a conversation with your insurance agent about just what risks your small business faces when it comes to natural disasters. The risks are going to be different depending upon where your business operates, but now is as good of a time as ever to determine what risks you face and what coverages you may or may not need. Here are 5 types of disasters every business should prepare itself for.

Key West is one area that frequently gets hit by hurricanes. Small businesses in this area have a knack for dealing with natural disasters.

Hurricanes

Obviously, if you live in the Midwest, you may not need coverage to protect your business from a hurricane. But the effects of a hurricane can travel very far inland, depending upon the strength of the storm. The states of Tennessee and Kentucky do not have a coast line, but they are feeling the effects of Hurricane Harvey at this very moment. If you live in a coastal community, it is important to find out what exactly your hurricane policy does and does not cover. You may need an additional flood policy to deal with storm surge and flooding that comes after the tornado. A short conversation with your agent should help you determine what all policies you need.

Tornadoes

Tornadoes are a type of natural disaster that can reach far and wide. They are not isolated just to the Midwest. Tornadoes can impact a small area of one small town or they can damage many areas through a state or region. Predicting them is difficult and the only true way to protect your business is to have the proper insurance coverage in place. Tornadoes are another type of disaster that also have a need for flood insurance.

Fires

Fires can come in the form of forest fires or local fires due to man-made causes. Certain areas in the Western United States are more prone to fires because of the dry nature of the climate in this part of the country. Forest fires can damage wet areas too as was seen last fall when many areas in Tennessee and North Carolina were ravaged by forest fires near Gatlinburg, TN and the Great Smoky Mountains National Park.

Earthquakes

Earthquakes are areas that are little more predictable to know if you need the coverage or not. Areas that are on or near a fault line are more likely to need this coverage. Some faults are more likely than others and carry more risks. Also, with the growing popularity of fracking technology to dig for oil in some areas of the country, earthquakes are now appearing much more frequently and in areas that are not near a fault line. If this type of technology is being used in your area, it is something you should speak with your insurance agent about in order to properly protect your business.

Floods

Floods are another type of natural disaster that should be prepared for. In most communities, if you live in or near a flood zone you are required to carry coverage. These are not the only businesses who would be wise to purchase this coverage. The damage from floods can be far-reaching and in many cases it can cause a business to close its doors permanently.

Natural Disaster Preparedness

How can you prepare your business for the next natural disaster that may come your way?

The devastation that can be caused by a natural Natural Disaster is all of the news media recently. After seeing the impact Hurricane Harvey has had on the communities of Southeastern Texas and now seeing the panic setting in throughout the state of Florida now might be a good time to plan for if a natural disaster were to strike your community. This is a good time to prepare for both what you would do to protect your family and friends, but also how to properly protect your business in the event of a natural disaster. Here are 5 tips for preparing your business in the event of a natural disaster.

Hurricane Harvey shows the need to prepare your business for a natural disaster.

Call your insurance agent

Now is a great time to give your insurance agent a call and find out what exactly are the risks your business faces in relation to natural disasters and if you are protected from them. Now is a time when many other people are probably thinking the same thing, so have a bit of patience with your agent at this time. Schedule a good 20 to 30 minutes to have a long and honest conversation with them about your business. Spending a few extra minutes discussing your risks now can mean the difference between your business being closed for a few weeks and your business having to close its doors permanently because damage from the natural disaster was not covered by your insurance policies.

Create a Disaster Kit

Now is a good time to determine what you and your employees will need in the event you have to spend an extended amount of time at on your property without electricity. You should also have a plan in place for how you plan to secure all valuable items within the business like the internal server or important customer documents. There are many ways to do this, but the time to decide how you will secure these valuables is not in the few days before disaster strikes.

Hurricane Irma has shown Florida the need to prepare for natural disasters.

Develop a communication plan and practice it

Most successful business leaders know that communication is key. The leaders of your business need to have a plan in place for how they will communicate with your employees during a natural disaster. Safety is always a first and foremost priority, but you need to have a plan in place for how you plan to let them know when you plan to come back to work after a disaster. randomly practicing this communication plan is a great way to ensure it is effective when disaster strikes. Also, there may be ways you or other employees can help each other through the disaster. Facilitating this help can create loyalty among your staff that is invaluable to your business.

Create a Business Continuity Plan

Having a plan for how your business will continue to operate in the event of a natural disaster is crucial to the success of dealing with a disaster. For example, if your business operates online orders may continue to come in. You need to have a plan in place for how you will deal with the delays that will come with these orders. This is especially important if you are a nationwide or international business. People on the other side of the country or the other side of the globe may be going on with their day to day operations. You need to have a plan in place for how you will accommodate these customers in the event of a natural disaster.

Hurricane Irma in Florida has shown the need for businesses to prepare for a natural disaster.

Keep your insurance info and other vital docs safe

It is very important to keep your insurance information available. This should include contact names, phone numbers and email addresses of those you will need to communicate with. You should make sure more than one person knows where to access this information in the event of an emergency. This can expedite the claim process in the event that you need to file a claim. Protecting vital business records is also crucial.

Flood Insurance

Anywhere it rains, it can flood. Most of us, when we hear the word “flood” think of overflowing rivers. But for most homeowners, a flood following a heavy rainfall is more along the lines of water spilling in through a window well or coming in through a lower-floor door. This can cause very much a grey area when it comes to flood insurance.

Flooding is the #1 natural hazard in the US. Even an inch of water can cause thousands of dollars in damage.

The situations that cause flooding—heavy rain, groundwater, or new development —can happen anywhere. In fact, one in five flood insurance claims comes from someone in a low- or medium-risk area. This is why, for many homeowners, flood insurance is an essential layer of protection. Adding flood insurance to your home-insurance package means you’re covered if a water main ruptures or a swimming pool collapses, and your home floods – situations not usually covered by standard policies.

That’s right, most basic homeowner policies don’t protect against flood damage. Neither do most business-owner policies. Only flood insurance can cover damage caused by a water accumulating in your subdivision or a drain burst.

FEMA

FEMA, the Federal Emergency Management Agency, recommends flood insurance to everyone. “There are still millions of Americans at significant risk of a flood damaging or destroying their homes. To protect against flooding and its consequences, all at-risk homeowners need to buy and maintain a flood-insurance policy.”

As you can imagine, there are rules and restrictions. For example, damage caused by moisture, mildew or mold may not be covered. Damage to your basement’s contents may not be covered. Especially susceptible things like fire arms or currency may not be covered. The good news is, those coverages are available. The cost of premiums vary based on the amount of coverage you need, what’s covered and your property’s risk. Check with us to find out more.

If you decide to purchase flood insurance, a federal flood policy would cover rebuilding costs up to $250,000. You can also get a NFIP (National Flood Insurance Program) policy to cover up to $100,000 in possessions. If your home would cost more than $250,000 to rebuild, you need private flood insurance called excess coverage.

Consider purchasing flood coverage sooner rather than later. Keep in mind there’s often a 30-day wait after purchase for a policy to take effect. So call me today about flood insurance. It’s rainy day protection that could help save your most valuable investment: your home or business.

Q&A with Tim Davis

Q&A with Insurance Expert Tim Davis

What are the most significant Weather Related Risks for Small Businesses?

What’s the biggest mistake small business owners make when it comes to safeguarding their businesses from weather-related interruptions and why is that a problem?

The biggest mistake small business owners make is failing to buy business interruption coverage. This coverage is not a stand-alone policy, but is typically included on a business owners’ package (or BOP) policy. The Hartford has some of the best coverage available on their business interruption coverage as a part of their BOP policy, but several other carriers offer great coverage as well.

How can we know if we need flood insurance in addition to business interruption coverage?

Flood insurance will not only provide coverage to replace the damage to your building, but the business interruption coverage won’t respond for flood-related losses if you don’t have flood insurance in place.

What’s a common misconception about business insurance related to weather issues and what’s the truth?

As highlighted above, business interruption coverage won’t apply to all weather-related issues. Whatever peril (or risk) caused the business interruption must be a covered peril on the BOP policy. If an earthquake caused the damage and interrupted your business, but you didn’t have earthquake coverage on your policy, then coverage for the earthquake damage wouldn’t exist.

Another common myth centers around off-premises power failure. If a weather-related event causes power to fail at a location away from your business (like a blackout or a transformer a mile away gets struck by lightning) … business interruption coverage won’t apply. With most policies, the weather-related cause of the power failure must happen at your business.

Do we need special coverage to protect from wildfires, or will traditional property & casualty cover us? Why or why not?

A wild fire would be a covered cause of loss on many commercial property policies, but it is not guaranteed. I would recommend reading over your policy – identify covered causes of loss as well as exclusions in the policy.

What kind of protection do we need related to employees and customers who might be injured on our premises during a weather event?

Your standard workers compensation insurance (for employees) and general liability insurance (for your customers) policies should suffice. These two policies should be enough to protect your business from incidents that occur on your premises.

What documents should we be sure to store safely to make the claims process go faster after a weather disaster strikes? Please describe each document and why it’s important.

Financial records will be the most helpful piece of information to provide to simplify the claims process. Carriers will evaluate the income losses your company sustained based off the company’s past sales history and reasonable projections of your company’s profits and losses for the time your company suffered from the weather-related interruption. Policy information – including agent and carrier contact information. Also, it is good to take pictures of the equipment in a building – including serial numbers. This helps with replacement parts and valuation.

What phone numbers should we keep on hand in the event of a weather emergency and why?

Make sure you have either your insurance agent’s number on hand, or (even better) the claims reporting phone number for the insurance carrier on your business owners’ package policy. I would also consider having phone numbers for emergency response/clean up companies. In the event of a major weather event, it is smart to have a few companies to choose from – maybe even consider a company from a neighboring community so that they are less likely to be impacted by the same weather event.

What’s the first thing we should do if our business is impacted by a weather event and why?

Life safety is the very first concern – make sure that all employees and guests at your premises are accounted for and safe. Then, secure your building and business personal property. If you can help prevent further damage by taking additional steps, those extra expenses can be covered in some policies.

What else should small business owners know about preparing for and responding to a weather disaster?

A proper BOP policy with business interruption coverage will provide a real sense of relief in the aftermath of a disaster. Loss of business income is the #1 reason that most businesses do not open after a serious loss. This coverage will help provide coverage for the actual income loss sustained; the net income (net profit or loss before income taxes) that would have been earned over that period; and provides costs for things like payroll so you can keep your employees while your company rebuilds. Be prepared – think ahead – develop a contingency plan. If something happens, have a plan already in place and make sure that everyone in the business is aware of what steps to take.

What other questions should I ask my agent about this coverage?

Check the time period you have for extended business income. Thirty days is standard coverage, but some carriers can offer up to 12 months by endorsement. Also ask your agent if you need contingent business interruption coverage — this pays out when your company is unable to operate because of an event like a natural disaster that damages the business of one of your suppliers or customers, which causes your company to lose income.